Case Study

SEAF & Taru: A Case Study in Fund Administration Excellence

SEAF is a global impact-investment firm operating in over 30 countries, managing more than 40 funds since its establishment in 1989. In late 2024, SEAF sought a fund administrator who could provide stability, advanced systems, and a personal touch. This case study outlines how Taru addressed SEAF’s operational challenges through responsiveness, dedicated teams, and technology-driven reporting.

Client Snapshot

Key Challenges

The Onboarding Experience

SEAF’s onboarding with Taru was seamless. The request for KYC information was clear and sensible, and Taru’s team was proactive in moving things forward constructively. The process was well organised, with transparent communication at every step.

Ongoing Service & Reporting

Throughout 2025, Taru has managed SEAF’s reporting needs with a focus on predictability and client experience:

Reports were delivered with ample time for SEAF to review before LP deadlines, making the process stress-free.
The Taru team is collegial, well-aligned, and focused on what matters most for the client.
Taru’s modern technology stack minimised manual intervention and avoided inefficiencies common with older, patched-together systems.
Same-day replies are the norm, and the team informs SEAF in advance about absences, ensuring no surprises or delays.

Client Feedback

What would a peer be told if they asked about Taru?

“I wouldn’t say anything different from what is covered above. We haven’t encountered problems or frustrations that I would need to warn somebody about. I would emphasise that Taru has been super responsive, very client-focused and flexible, and you focus on what’s important. Very user-friendly.”

What else is noteworthy with respect to you experience in working with Taru?

“When it comes to technology, Taru has started from the get-go with a much better setup than a lot of other firms that are still working with older systems glued together.”

“The team at Taru is experienced. They all know what they are looking at and what’s important and what has substance and what is nonsense. That is really helpful.”

“If someone is out of office on a Friday, we are always informed ahead. In terms of expectation management, we’re pretty much aligned. This is very valuable for us.”

Outcomes & Impact

Predictable, stress-free reporting cycles
Great client satisfaction through proactive communication
Reduced manual work thanks to a modern technology stack

Looking Ahead

SEAF and Taru envision a long-term partnership, with new projects and collaborations on the horizon. Taru remains committed to delivering on the service promise made at the start of the relationship.

In representation of SEAF, Jan Cherim (Managing Director) and Salomé Svandze (Senior Associate, Portfolio and Impact) have shared their experiences in working with Taru.

For more information about SEAF, visit SEAF | Emerging Market Private Equity | Impact Investing